Tricord Business Group LLC, doing business as Tricord International, and its affiliate Tricord Business Group India Pvt. Ltd.(collectively, “Tricord,” “we,” “our,” or “us”),respect your privacy.
This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our websites, business communications, and commercial activities.

This Policy applies to our U.S. and India operations, including www.tricordintl.com and any affiliated digital or offline business channels.

We collect business-related and limited personal data from customers, suppliers, employees, and business partners as part of our normal operations.

A. Business ContactInformation
• Name, company name, job title, phone number, email address, and postal address.
• Business registration, tax, or import/export identification numbers.

B.Transactional Information
• Purchase orders, quotations, invoices, shipping and customs records, part prints, and related documents.
• Banking or payment details (strictly for legitimate business purposes).

C. Technical and Website Information
• IP address, browser type, device identifiers, website usage data, and referring links.
• Cookies and analytics used to improve security and performance.

D.Communications
• Emails, calls, and correspondence with Tricord representatives.
• Job applications and contact form submissions.

Tricord uses collected data to:
‍
• Provide and manage global sourcing, manufacturing, and logistics services.
• Communicate with customers, suppliers, and partners.
• Process orders, invoices, and payments.
• Ensure quality control, compliance, and audit documentation.
• Improve products, services, and operational efficiency.
• Protect against fraud, unauthorized access, or legal violations.
• Meet legal and regulatory obligations in the U.S. and India.

We do not sell or rent personal information for marketing purposes.

Tricord may share data with:

• Affiliated entities, such as Tricord Business Group India Pvt. Ltd., for operational needs.
• Service providers, including freight forwarders, banks, IT, and audit partners under confidentiality obligations.
• Government or customs authorities, where legally required.
• Professional advisors, such as accountants or legal counsel.

All third-party access is limited to legitimate business purposes and is governed by confidentiality and data-processing terms.

As Tricord operates in the United States and India,data may be transferred between these jurisdictions.
Where data originates from the European Union (EU), United Kingdom (UK), or other regions with data transfer restrictions, we apply appropriate safeguards, including Standard Contractual Clauses (SCCs) and internal data protection agreements, to ensure compliance with the EU General DataProtection Regulation (GDPR).

If you are located in the European Economic Area (EEA),United Kingdom, or Switzerland, the following additional provisions apply:

Legal Basis for Processing

Tricord processes personal data only when one or more of thefollowing apply:
‍
• The processing is necessary to perform a contract with you.
• The processing is required to comply with legal obligations.
• The processing is based on our legitimate business interests (such as supplier management and service delivery).
• You have provided explicit consent for specific processing activities.

Your GDPR Rights

You have the right to:

• Access and obtain a copy of your personal data.
• Request correction or deletion of inaccurate data.
• Restrict or object to processing under certain circumstances.
• Request data portability.
• Withdraw consent at any time (without affecting prior lawful processing).

To exercise these rights, contact us at info@tricordintl.com.
We will respond within 30 days in accordance with GDPR requirements.

If you are a California resident, the CaliforniaConsumer Privacy Act (CCPA) provides additional rights regarding your personal information.

Tricord does not sell personal information. We may collect limited business contact data as defined in Section 1798.140 of the CCPA for legitimate commercial purposes.

Your CCPA Rights

California residents have the right to:
• Request disclosure of categories and specific pieces of personal information collected about them.
• Request deletion of personal information, subject to legal retention requirements.
• Request that personal information not be sold or shared for marketing purposes.

You may exercise these rights by contacting us at info@tricordintl.com.
We will verify your identity before fulfilling requests and will not discriminate against you for exercising your privacy rights.

We employ reasonable administrative, technical, and physical safeguards to protect information against unauthorized access, alteration, disclosure, or destruction.
Access to sensitive business and personal data is restricted to authorized employees and service providers with a need to know.

We retain personal and business data only for as long as necessary to:

• Fulfill contractual or legal obligations;
• Maintain accurate business and audit records; or
• Enforce our legal rights.

When data is no longer needed, it is securely deleted or anonymized.

Our website may use cookies and analytics tools to measure traffic and improve functionality.You can adjust your browser settings to decline cookies; however, some parts of our site may not function properly as a result.

Tricord’s services are intended for business and professional users. We do not knowingly collect data from individuals under 18years of age.

We may update this Privacy Policy periodically. Updates will be posted with a new effective date, and the revised version will apply prospectively.

Tricord Business Group LLC dba Tricord International
2751 Legends Pkwy #151
Prattville, Alabama 36066, USA
Email: info@tricordintl.com